Suncorp Internet Banking Security Token

One of the many joys of using the Internet is the convenience of Internet banking. No longer do we need to be subjected to the mundane task of going to the bank, it can all be achieved from the convenience of our own homes or office. Internet banking has been a godsend to our business with a majority of our customers happy to use a direct deposit transfer as a preferred method of payment.

Unfortunately many are still apprehensive about using Internet banking due to the amount of horror stories that are associated with un-authorised access to accounts. It is no surprise that people are apprehensive when you read about organised crime rings devoting more time to online fraudulent activities in their traditional criminal activities. This is unfortunate as they are really missing out on what is one of the most convenient tools available. Up until now I believe the banks haven’t really done much to install trust in using their systems safely and more importantly securely.

I was pleasantly surprised when logging into my Suncorp account to see that they had introduced a new feature aimed at promoting a new level of Internet banking security. Suncorp have decided to introduce what they call their Internet Banking Security Token system, whereby they have introduced an extra layer of security to help protect your account details.

The security token system information on their site is pretty poor, but what I can take out of it is that you are supplied with a small electronic device which generates a six digit code every 60 seconds. When conducting any type of Internet banking transaction you will need to enter the generated six digit code, along with your current customer ID and password.

All in all this is a nice feature (even if the security token does cost $20), it’s just a shame that we are forced to take these extra steps.

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